Blog: Tag Archives: customer service

Jan 25, 2019

Life Inside CENIC: Stanley Han & the Network Operations Center

Engineers in CENIC's Network Operations Center are the first point of contact for all member services, answering calls and emails 24 hours a day, 7 days a week. In this installment of "Life Inside CENIC," Manager Stanley Han says high-level skills, teamwork, and a free flow of knowledge sharing help his team achieve their goals.